Frequently Asked Questions

Constract is a multipurpose digital platform designed to streamline procurement, logistics, and payment processes in the construction industry. It connects buyers, suppliers, transporters, and financiers on one ecosystem.

Contractors, project managers, procurement officers, material suppliers, logistics providers, warehouse operators, and financial institutions across national borders.

It eliminates procurement delays, prevents material theft, reduces overbilling, ensures logistics transparency, and offers real-time delivery tracking.

Yes, Constract supports multi-supplier procurement and consolidates orders into unified tracking dashboards.

Use the built-in "Smart Price Matrix" which automatically ranks suppliers by price, lead time, and quality ratings.

Absolutely. You can create custom procurement workflows, approval thresholds, and supplier blacklists per project.

Deliveries are tracked via GPS-enabled transport assignments, with driver check-ins at every key point (pickup, weighbridge, site).

Yes, each project site has a real-time delivery log and historical data dashboard.

Yes, it includes a return merchandise authorization (RMA) flow for reporting, inspection, and replacement or refunds.

Yes, Constract offers live inventory tracking with batch codes, expiry tracking (for cement, chemicals), and reorder alerts.

Yes, through IoT or manual barcode entry, Constract can sync with on-site or third-party warehouse systems.

Payments can be made via integrated bank transfers, mobile money, or credit facilities. You can link payment stages to delivery milestones.

Yes, Constract features built-in multi-currency support and live FX rate updates.

Yes, invoices are generated automatically from approved deliveries and submitted to your finance dashboard.

Yes, Constract uses bank-grade security with end-to-end encryption and audit trails for all records.

Yes, it's built with compliance to ISO 9001, World Bank procurement frameworks, and customizable to national standards (e.g., PPA in Ghana, PPDA in Uganda).

Yes, Constract supports API integration with SAP, QuickBooks, Odoo, and Microsoft Dynamics.

Fully. You can configure project types, user roles, delivery checklists, and document templates.

Yes, new users get onboarding walkthroughs, help center access, and optional on-site or virtual training.

Through live chat, ticket submission, or a dedicated account manager.

We are a multi-national organization with our headquarters in Ga-East, Ghana.